Privacy Policy

Privacy Policy

Introduction

Welcome to https://best-way-to-feed-birds.feedersandmore.co.uk (hereafter referred to as “Best way to feed birds,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal data. This Privacy Policy details our practices regarding the collection, use, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://best-way-to-feed-birds.feedersandmore.co.uk.
  2. Any applications, software, or tools we offer.
  3. Services provided through our platform.
  4. Products sold or promoted on our website.

Please note that this policy does not extend to external websites, apps, or services linked from ours, as they have their own privacy notices and are governed by distinct privacy policies.

Processing Activities

This Privacy Policy guides how we handle your personal information in the following scenarios:

  1. Account Holders: If you create an account with us, we’ll collect and store account details, including login credentials and profile information.
  2. Transactions: When you make a purchase or payment through our platform, financial data such as cardholder name, card number, expiration date, and CVV will be processed securely.
  3. Communication: We may contact you via email, phone, or SMS for transactional updates, marketing purposes, or customer support.
  4. Website Visitors: When you browse our sites, we collect information about your device, location, and browsing behavior through cookies and other tracking technologies.

Personal Data Collection

We gather various types of personal data to enhance user experiences and improve our services:

  1. Account Information: Names, user IDs, passwords (hashed and encrypted), email addresses, and profile pictures.
  2. Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses for secure transactions.
  3. Financial Data: Banking information for direct payments or refunds.
  4. Purchase History: Product/service purchases, quantities, transaction dates, and order summaries.
  5. Device Identifiers: IP addresses, unique device identifiers (UDIDs), advertising IDs, and browser types to recognize devices and personalize content.
  6. Location Data: GPS coordinates and location services data to provide relevant local content.
  7. Feedback and Reviews: Submitted comments, ratings, and product reviews to improve our offerings.
  8. Social Media Information: User profiles, posts, and interactions shared when you engage with us on social media platforms.
  9. Product Preferences: Details about products viewed, added to carts, or purchased to tailor recommendations.

Cookies and Tracking Technologies

We employ cookies and similar technologies to enhance user experiences:

  1. Strictly Necessary Cookies: Essential for website functionality, such as keeping you logged in.
  2. Preference Cookies: Remember your preferences, like language settings.
  3. Analytics Cookies: Track site usage to improve our services and content.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We retain personal data for as long as necessary:

  1. To fulfill the purpose for which it was collected, e.g., processing a transaction or providing customer support.
  2. As required by law, regulatory bodies, or legal proceedings.
  3. For analytical purposes to enhance our services over time.

Once the retention period expires or upon your request for deletion, we securely delete or anonymize your personal data.

Data Security

We prioritize the protection of your information:

  1. Implementing physical, technical, and administrative safeguards to secure data from unauthorized access or disclosure.
  2. Using encryption protocols during data transmission and storage.
  3. Engaging trusted third-party processors who adhere to stringent security standards.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have various rights regarding your personal data:

  1. Access and Rectification: The right to access and correct any inaccurate or incomplete personal data we hold about you.
  2. Erasure and Restriction: The right to request the deletion of your data or limit its processing under certain circumstances.
  3. Data Portability: The ability to transfer your data to another controller in a structured, commonly used format.
  4. Objection and Non-Discrimination: The right to object to the processing of your data and enjoy non-discriminatory practices.
  5. Appeals and Complaints: You can file complaints with relevant supervisory authorities or contact our privacy team directly for inquiries and redress.

Policy Updates and Changes

We reserve the right to update or modify this Privacy Policy at any time, and any changes will be posted on this page. We encourage users to review this policy periodically for the latest information.

Contact Us

For any questions regarding privacy, data requests, unsubscribes, or complaints, please reach out:

We are dedicated to addressing your concerns and ensuring a transparent and secure data handling process.